Shipping policy
Shipping Policy
At Anaconda Performance, we are committed to delivering your athletic braces quickly and safely. Please review our shipping details below.
Shipping Timeframes
Orders are typically processed and dispatched within 1-2 business days. Standard shipping delivery times are 7-15 business days from the date your order is dispatched, depending on your location. Expedited shipping options may be available at checkout.
Shipping Regions
We currently ship to most locations worldwide. Shipping costs are calculated automatically at checkout based on your destination and selected shipping method.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's journey. Most carriers provide real-time tracking updates on their websites.
Customs and Delays
International orders may be subject to customs duties, taxes, and import fees upon arrival in your country. These costs are the responsibility of the customer and are not included in our shipping fees. Customs clearance delays are occasionally unavoidable; however, we provide full tracking information to help you monitor your shipment. We are not responsible for delays caused by customs or border authorities.
Damaged or Lost Shipments
If your package arrives damaged or does not arrive within 30 days of dispatch, please contact our support team immediately. We will work with you to resolve the issue.